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F.A.Q. #1
Does this module match my projector?
See "Suitable Projectors" Above.
F.A.Q. #2
Is it as good as the bulb that came with my projector originally?
It is exactly the same quality, it is not an imitation lamp.
F.A.Q. #3
If I buy this item and find out it is the wrong item or doesn't work for any reason, can I get an exchange or refund?
EXCHANGES: You can return a lamp for exchange within 180 days of purchase. REFUNDS: You can return the lamp for ANY REASON within 30 days of purchase and receive a refund. *Restock fee may apply.
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If you have feedback for our CUSTOMER SERVICE department, please email directly or call us toll-free 1-888-785-2677 and ask for Jesse.
Question Answered
Do you have any MPLL09029 in stock ? Asked by Jacqueline Q. On Sep 12, 2020
Please contact your country's customer support to check the latest availability.
Answered by MyProjectorLamps Support On Sep 22, 2020Question Answered
We recently purchased this item to replace the old lamp in our Powerlite Presenter but upon replacing the old one with this new one, the lamp doesn't turn on. Is the new lamp faulty or is there something else that could be causing this issue? Asked by Nancy J. On Nov 25, 2022
If after inserting your new lamp into your Epson PowerLite Presenter and the projector does not turn on you can try a few troubleshooting tips. You may need to clean the inside of your projector or filter, since if the filter is dirty the projector will not turn on. You can also try to do a manual reset of the projector lamp (check your projector manual on how to do this). You can also try to take the lamp out and re-insert the lamp to make sure it was connected. If the lamp still doesn't turn on, then give us a call at 1-888-785-2677 and we can help process an exchange (within 180 days of purchase) or a refund (within 30 days of purchase).
Answered by MyProjectorLamps Support On Nov 25, 2022